Contact Us

There are a number of ways to contact us below. We can save you some time right here with answers below and on our Claims FAQ and Policy FAQ pages.

You can log-in to your account to:

• Check payment status and history
• Make a payment
• View your next payment date
• Get your agent’s contact info

Many of these features are also available on our mobile app available on Google Play and the Apple App Store.

If you’re a new customer and want to send us your ​proof of prior insurance, proof of homeownership, and/or pictures of your car for policy discounts, you can send them to [email protected]. Please include your name and policy number.

If you’re sending us photos from a claim, the fastest way to do so is via our app. You can also send them to [email protected] along with your name and claims number.

Please note the [email protected] email address isn’t acceptable for demand submission or service of process. They will not be accepted. No attorney letters, of any kind, will be processed in this email. Please instead send directly to the assigned adjuster.

Claims

To Report A New Claim (866) 595-4080

Claims Mailing Addresses

In Florida:

In Texas:

To Discuss an Existing Claim (800) 919-9114

Email Address [email protected]

Policy Customer Service

Florida Policy Holders

Texas Policy Holders

Policy Customer Service Phone (866) 721-6795

Email Address [email protected]

Report Fraud

To Report A Fraud 1-844-WH-FRAUD or 1-844-943-7283

Marketing & Accounting (For Agents)

Email Address [email protected]

Email Address [email protected]